WHEN WILL MY ORDER BE SHIPPED?
Once an order has been placed, it will be sent immediately to our production facility where we will process and ship your items within 7-10 business days. Below you will find the estimated delivery times depending on your location.
Please note: Due to the popularity of certain items in our catalogue, delivery times may take longer than the estimates given below.
When your order is shipped, you can request your tracking number by email:
info@secretoutletshop.com
INTERNATIONAL delivery time estimates
All products 2-6 weeks
International shipping estimates
All products 2-6 weeks
(excuse of CoVID-19 For late delivery)
WHO PAYS CUSTOMS DUTY?
International shipments may be subject to customs duties depending on the country and regulations. Any customs duties must be paid by the customer to the responsible customs agency.
IS MY PERSONAL INFORMATION SECURE ON YOUR WEBSITE?
We use SSL security to ensure that all your personal information is encrypted. We do not store your credit card information and it is only used once when you purchase your product. Your credit card information will then be deleted.
CAN I RETURN MY PRODUCT?
We offer a full refund on your order if you do not like the product. Simply visit our Returns Policy page for more information.
OUR PROMISE
We guarantee the highest quality in our collection. If you have any problems with your product, please contact us directly.
